1. What services do you offer?

Comprehensive creative and marketing solutions, like but not limited to:

• Animated videos
• Digital Ads
• Documentary Films
• Content Development and Designing
• Digital Marketing
• 360 Degree Events
• Printing and Publishing
• Social Marketing
• Website Design and Development
• Software & App Development

2. What sets your agency apart from others?

• End-to-End 360-degree Communication Solutions Under One Roof
• Strong Visual Storytelling Backed by Production Capabilities
• Niche Expertise in corporate, industrial, Social Impact and Government Communication
• Agile & Custom Approach for Every Client
• Multidisciplinary Team with Cultural Fluency
• Full Control Over Quality & Timelines

3. Who will be working on our account and what are their qualifications?

Account/Project Manager – Your single point of contact, responsible for coordination, timelines and quality control.

4. How big is your team and do you outsource any

work?

Magic Spangle is backed by a diverse and experienced in-house team of over 15-20 professionals (on an average), covering a wide spectrum of creative, strategic, technical and execution-oriented roles. Our core team includes:

• Creative Directors, Writers & Strategists – With deep expertise in development communication, brand campaigns and content strategy.
• Graphic Designers, Animators & Video Production Crew – Equipped to deliver everything from high-end motion graphics to documentary-style storytelling.
• Website Designers & Developers – Skilled in both UI/UX design and backend development for custom web platforms.
• App & Software Developers – Experienced in building intuitive, scalable digital tools, mobile apps and interactive platforms.
• Event Management Team – Specializes in end-to-end execution of workshops, conferences and branded events—including logistics, design, AV and on-ground coordination.
• Print & Publication Experts – Capable of producing high-quality publications, knowledge products, reports and branded merchandise—right from layout design to final print.
• Digital Marketing & Media Planning Team – Focused on performance marketing, SEO, social media strategy and analytics.

While the majority of work is executed internally—allowing us to maintain full control over creative quality, timelines and client expectations—we do occasionally collaborate with a few trusted external specialists/consultants for highly niche requirements (e.g., rare language VO, regional filming crews, or specialized fabrication, subject consultants), always under the close supervision of our internal leads.

In essence, Magic Spangle functions as a one-stop creative and marketing partner with the ability to scale dynamically and deliver integrated solutions—without compromising on quality or accountability.

Can you show us case studies or examples of similar projects you've done?
We have showcased our work in portfolio and case studies section of the main menu.

Do you have experience in our industry or with brands like ours?
We’ve been in the industry for over 15 years now and there’s a good chance we’ve worked with organizations in your sector. Let’s connect to explore how we can support your goals.

Can we speak to a few of your current or past clients?
Yes, of course!

How do you typically approach a new project or campaign?

At Magic Spangle, our approach is strategic, collaborative and insight-driven—ensuring each project is aligned with your goals and delivers real impact. Here’s how we typically approach new assignments:

• Understanding Objectives & Audience
  We begin by engaging with your team to clearly understand the purpose, target audience, key messages, expected outcomes and any sensitivities or constraints.
• Research & Ideation
  Our creative and strategy teams dive into background research—on the subject matter, market trends and audience behavior—to spark relevant, contextual and innovative ideas.
• Strategy & Concept Development
  Based on the insights, we propose a campaign or content strategy with clear messaging frameworks, creative directions and recommended formats/platforms
• Content Creation & Design
  Once aligned, our writers, designers, video team and developers get to work—delivering high-quality scripts, visuals, videos, web content, or campaign creatives as per the scope.
• Client Reviews & Iterations
  We maintain a transparent and collaborative feedback process, with built-in review rounds to ensure your vision and feedback are fully incorporated.
• Execution & Deployment
  Whether it's a film, a web platform, or an event, we manage all aspects of execution—from logistics and production to delivery and digital rollout.
• Monitoring & Reporting (if applicable)
  For campaigns or digital rollouts, we track performance, engagement and reach—sharing timely reports and recommendations for optimization.

How do you ensure brand consistency across platforms?

At Magic Spangle, brand consistency is a top priority—especially when content is being adapted across multiple platforms, formats and audience touchpoints. Here's how we ensure it:

• Thorough Brand Onboarding
  We start by reviewing your brand guidelines—tone of voice, visual identity, logo usage, color palettes, typography and messaging pillars. If these don’t exist or need refinement, we help co-create them.
• Centralized Creative Direction
  Our Creative Director or Brand Lead oversees all content creation to ensure a unified look, feel and voice across videos, graphics, social media, print, web and on-ground materials.
• Platform-Specific Adaptation
  

  While each platform has its own format and audience behavior, we ensure that every asset feels unmistakably “you.” We adapt the content without compromising brand voice or core messaging.

• Consistent Messaging Frameworks
  

  We build message hierarchies and content templates based on your goals and audience segments—ensuring every piece of content, from a tweet to a film, speaks with one brand voice.

• Version Control & Asset Management
  We use structured file management and cloud-based sharing systems, so your assets are always up-to-date, consistent and easy to access—helping avoid duplication or outdated usage.
• Quality Checks & Review Loops
  Each asset goes through an internal QA process and client review cycle to double-check for brand alignment before it goes live.

1. How often will we communicate and how?

We believe in proactive and transparent communication. Depending on the project scope, we typically hold:

• Weekly or bi-weekly check-ins (via video or phone) for progress updates
• Instant communication over email and WhatsApp for day-to-day coordination
• Milestone-based review meetings for key deliverables

We can always adapt the frequency and mode of communication to suit your preferences and working style.

2. Will we have a dedicated point of contact or account manager?

Yes, absolutely. You will have a dedicated Account Manager who will be your single point of contact throughout the project. They will ensure smooth coordination between your team and our internal departments—creative, content, design, production and technical—ensuring timelines, quality and expectations are met consistently.

3. What tools do you use for project management and reporting?

We use a combination of tools for streamlined project management and collaboration, such as:

• Trello / Notion / Asana – for task tracking, timelines and internal workflows
• Google Drive & Docs – for collaborative editing and real-time feedback
• Zoom / Google Meet – for virtual meetings and presentations
• Custom Reporting Templates – for sharing progress reports, deliverable status and timelines

We’re also flexible and happy to work within any tools your team prefers.

4. What’s your feedback and revision process like?

Our feedback process is collaborative and structured:

• Each deliverable is shared with clear timelines for your review.
• We typically offer 2–3 rounds of revisions, depending on the nature of the content (videos, designs, scripts, etc.).
• Feedback is consolidated through shared docs, comments or calls—whatever suits your team best.
• We ensure revisions are implemented swiftly and accurately, with a focus on getting it right—not just getting it done.

We also maintain a version control system, so you always have access to earlier drafts if needed.